Shipping policy
At ComfortHaven Lab, we understand that home accessories should arrive safely and conveniently. We carefully prepare each order to help ensure your placemats, coasters, and utensil holders reach you in excellent condition.
1. Processing Time
Orders are generally processed within:
1–3 business days
Processing includes:
- Order confirmation;
- Product inspection;
- Packaging;
- Shipment preparation.
2. Shipping Fees
ComfortHaven Lab provides:
Free standard shipping
Orders below:
$10.00
will include:
$5.99 shipping fee
3. Delivery Estimates
Estimated delivery:
5–10 business days
Delivery times may vary due to:
- Carrier delays;
- Weather;
- Holidays;
- Transportation conditions;
- Unexpected circumstances.
4. Tracking Information
Tracking information will be provided when available.
Customers may monitor shipment progress through carrier updates.
5. Incorrect Addresses
Customers are responsible for providing accurate shipping information.
ComfortHaven Lab is not responsible for delays caused by incorrect addresses.
6. Damaged Deliveries
If products arrive damaged, customers should contact us with:
- Order number;
- Photos;
- Description of damage.
We will review the situation and provide assistance.